IF the Drum turns freely, and you can move that gear on the drum the actuator controls
BY HAND to make it blow air out of those passenger vents - then the actuator and it's harness that connects to it - should be investigated.
What kind of "Climate Control System" do you have?
Because to help understand the condition; is to know if you have Manual or Automatic Climate control.
View attachment 10047
If you have an automatic temperature control system, like what you can find in the Titanium trim line, those systems use those actuator gears to move a rheostat (potentiometer) to help the system determine where the gears "Home" position is on the drum and where to go to set it to the floor, passenger, defrost or all of the above - it requires a lot of wires, at least two for the motor to run, and three to offer "position sense" response to help it "locate itself" and are a little more complex.
Here's another thread...
https://www.fordfiesta.org/threads/heater-flap-position-motor-problem.8261/post-20505
The reason why (IMO) you don't seem to have Passenger - may be due to the actuator is broken - it has lost the ability to find position when you change from Floor - Passenger or Defrost. OR it has lost the ability to "know" where all the settings are it needs to be - the FoMoCo string will have to be located on the actuator and look at the Harness, if it only uses two wires - then the Climate controller in the dash is possibly damaged and will need replacement - but to determine that you'll need to know how many wires are going to the actuator.
Why The FoMoCo? That number has the revision code and proper housing to fit and properly work the Climate system for your vehicle - other knockoffs and Ford itself - has moved on to other actuators and it;s been found they are not all backwards compatible and you may have to seek one out of a similar year make and model to make this work right..