New to Us 2014 Fiesta -Is there Warranty on the Characteristic Transmission Shuddering?

[tekfranz]

Warranty or Recalls?

Our family is the second owner of a 2014 Ford Fiesta with 65K miles.
We noticed the shuddering and rattle on shifting at low speeds. As far as we can tell there is nothing out of the ordinary given the Dial Clutch Power Shift transmission.

It seems like many owners had major. Issues and sold their Fiestas back to Ford or went about getting Cutch Packs replaced or Software updated.

I saw that Ford extended the warranty to 7 year / 100,000 miles recently.

What are the chances as second owner I could still get the clutches replaced or software updated under warranty?
How much do new clutch packs cost if paid out of pocket?


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[econoboxrocks]

Slim to none, I'm sorry to say. I can't say what it would cost to replace/reprogram parts, but it certainly wouldn't be cheap. Dealers will tell you there's nothing wrong with it and to buzz off.
I think the key to longevity is to remember it's a dual clutch. Shift it with throttle input, and don't expect it to act like it has a torque converter.
Change the fluid with good synthetic, too. Can't hurt.

 

[tekfranz]

Slim to none, I'm sorry to say. I can't say what it would cost to replace/reprogram parts, but it certainly wouldn't be cheap. Dealers will tell you there's nothing wrong with it and to buzz off.
I think the key to longevity is to remember it's a dual clutch. Shift it with throttle input, and don't expect it to act like it has a torque converter.
Change the fluid with good synthetic, too. Can't hurt.

Thanks! We will definitely keep a tranny flush with synthetic in mind and shifting with throttle. It’s feels very much like a manual, but it meets our needs for the moment.


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[econoboxrocks]

Thanks! We will definitely keep a tranny flush with synthetic in mind and shifting with throttle. It feels very much like a manual, but it meets our needs for the moment.


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That's the key. It IS much like a manual. Americans had lots of problems with these transmissions, while in the rest of the world, where everybody knows how to drive a stick, they didn't have those problems.

 

[damian5000]

Slim to none, I'm sorry to say. I can't say what it would cost to replace/reprogram parts, but it certainly wouldn't be cheap. Dealers will tell you there's nothing wrong with it and to buzz off.
I think the key to longevity is to remember it's a dual clutch. Shift it with throttle input, and don't expect it to act like it has a torque converter.
Change the fluid with good synthetic, too. Can't hurt.

What does this mean "shift it with throttle input"

 

[econoboxrocks]

What does this mean "shift it with throttle input"

The transmission is an "automatic." It shifts itself.
The problem is that it doesn't have a torque converter. It shifts gears using a dual clutch. There are lots of dual clutch transmissions that work great, but not the one Ford put in the Fiesta and Focus. It's just not good. They've had tons of issues with recalls and customers. Just not a good design.

As for throttle input, what I mean is that you can control when it shifts gears by giving it gas, then letting off the throttle when you want it to shift up. It will go up to the next gear because you're not asking it to accelerate. You control the "clutch" and the tranny chooses the gear.

Most US drivers can't even drive a car with a manual transmission. They expect the car to go and stop with 2 pedals. That's fine for most cars.

The Fiesta/Focus cars with the auto are doomed. The smart people who bought these cars with manuals are still enjoying them today. I'm one of them.

Brilliant cars.